Guidance
Here for You – Every Step of the Way
At Hilton’s Funeral Directors, we know how overwhelming it can be when a loved one passes away. That’s why we’re here—not just to arrange a funeral, but to gently guide and support you through every step of the process with compassion, clarity, and care.
Whether you’re facing an immediate need or planning ahead, our expert team provides clear, empathetic guidance to help you make informed decisions with confidence and peace of mind.
How We Can Help
Below you’ll find quick links to our most requested areas of support. These resources are designed to walk you through each stage of the funeral journey, helping you feel reassured and supported.
What Happens When Someone Dies
We understand the first few hours and days can feel confusing. Our practical, step-by-step guidance helps you take the right actions—whether your loved one has died at home, in a hospital, or in care.
Arranging a Funeral
From choosing the type of service to organising personal touches, we guide you through the process of arranging a respectful, heartfelt farewell tailored to your loved one’s wishes.
Types of Funeral Services
We offer a range of funeral options including cremation, burial, and alternative services. Learn more about the choices available and what might best suit your family’s needs and values.
What to Expect on the Day
We’ll walk you through the typical structure of a funeral, so you know exactly what to expect—from the arrival of the cortege to the service itself and committal.
Coping With Anniversaries & Holidays
Significant dates such as birthdays, anniversaries and Christmas can bring renewed grief. Our support guides offer gentle ideas for remembering your loved one during these tender times.
Supporting Children Through Loss
Explaining death to a child is never easy. Our advice can help you approach these sensitive conversations and find gentle, age-appropriate ways to involve them in saying goodbye.
Frequently Asked Questions
Our FAQ page answers common queries about funeral procedures, paperwork, costs, and options—helping to ease concerns and offer peace of mind.
Useful Numbers
At Hilton’s Funeral Directors, we are committed to supporting families throughout every step of the funeral process. To assist you during this time
Financial Advice
Managing funeral expenses can be daunting. We outline options for financial assistance and support available to help ease the financial burden. Our aim is to make the process as stress-free as possible, providing you with peace of mind.
You’re Not Alone
At Hilton’s, we’re not just here to organise a service—we’re here to listen, guide, and support you as if you were family. Whether you need immediate assistance or would like to discuss options for the future, we’re always just a phone call away.
Get in Touch
Our office in Telford is open Monday to Friday, 9am – 5pm by appointment.
We are also available 24/7 for families in need of immediate support.
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Phone: 01952 228570
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Email: contact@hiltonsfunerals.co.uk
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Address: 18 Wellington Road, Muxton, Telford, Shropshire, TF2 8NQ
Let Hilton’s Funeral Directors help guide you through this journey with warmth, understanding, and dignity.
