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Ann Starr2025-05-02Trustindex verifies that the original source of the review is Google. I highly recommend Hilton's Funeral Directors. We were treated with compassion throughout, and made to feel cared for. My husband's wishes were in safe hands. Lea T2025-04-29Trustindex verifies that the original source of the review is Google. Louris is absolutely exceptional! She took care of our much loved family member yesterday and honestly cannot thank her enough for really going above and beyond. Both her and the driver showed such empathy and compassion and made a sad day the best it could be. I don’t think I’ve ever experienced such a personal and caring service from another provider, I will never forget the way Hilton’s treated us as their own.. this was from start to finish, and they looked out for the whole family.. it means the world to us. Thank you! ❤️ shane reason2025-04-18Trustindex verifies that the original source of the review is Google. Dear Lourice, What can I say? You are truly the ultimate advisor and an incredible support during this challenging time. Your unwavering dedication and kindness have made a profound difference in our lives. There is nothing that seems to trouble you, and your expertise in what you do is simply amazing. The compassion, care, and knowledge you bring to your work are breathtaking. You provided the support and guidance we needed, wrapped in creativity that truly touched our hearts. Thank you for sending off our husband and father with such beautiful videos, music, pictures, and more. It was everything we could have hoped for and more. Trust me, if anyone is looking for support during such a difficult time, they need look no further than you. The words "thank you" feel inadequate for all that you have given back to us. Your assistance has been a true gift, and we are forever grateful. With heartfelt appreciation - the Reason family. damian larner2025-04-10Trustindex verifies that the original source of the review is Google. Funeral of our uncle David King was handled in an excellent and professional manor with lovely personal touches from Louris, nothing was too much trouble and we feel like we gained a caring friend Thank-you from all the family. Julie Pugh2025-03-25Trustindex verifies that the original source of the review is Google. Louris is an exceptional human being. She is so caring, supportive and totally professional. She came to the house to discuss the funeral so that we were more comfortable. She chatted to us and there was no pressure at all. She made suggestions but ultimately we had exactly the funeral that we wanted, a traditional service with Limo etc. The hearse was paged along our street by Louris in immaculate full 'livery' and again into the crematorium which was very respectful. Louris was very detailed and up front with her costings which would have made it easier to tweak if there were financial restraints to consider. I did get a quote from a funeral director that I had used in the past which was more expensive with less breakdown of costs and a lot less personal service. I would not hesitate to fully recommend Hiltons Funeral Directors and will definitely use them again. Alice Evans2025-03-18Trustindex verifies that the original source of the review is Google. From our first meeting with Louris she made us feel at ease. She was very professional. Navigating us through the grieving process she made every decision easy to make. She gave us many options which made our father's funeral extra special. Her care and attention were second to none. Thank you for everything Louris. Nigel Luke2025-03-02Trustindex verifies that the original source of the review is Google. I will be honest, at first I wasn’t sure but am I glad we chose Hilton’s as a funeral director. From the moment we rang it was a personal service. The respect, the time and kindness was overwhelming. The service they provided us was personal and perfect. Nothing was too much, and no question was seemed silly to ask. Having had experience of other funeral directors I can honestly say that this was above all expectations. By the time the funeral came we felt as if we had known them for ever. Thank you for your professionalism, kindness to us as a family. Michael Dobson2024-12-18Trustindex verifies that the original source of the review is Google. We have no hesitation in recommending Louris and Hilton's Funeral Directors. We have unfortunately had two loved ones pass this year and cannot thank Louris enough for the care and love shown throughout. Louris has consistently gone over and above what would be expected and dealt seamlessly with everything. She lifted the weight from our shoulders during such a difficult year. She exemplifies the best of professionalism with true care, consideration and love. We felt from start to finish that Peggy and Teresa were in safe hands and consider Louris to be the very best of her profession. Thank you so much. Marie and Mike. Sally B2024-12-06Trustindex verifies that the original source of the review is Google. One of the loveliest, kindest and highly professional person you can meet. Not an easy time for anyone, Louris made it bearable. We went to her when my Farther in Law passed, was the only person I spoke to when I lost my Mother. Claire Marsh2024-11-12Trustindex verifies that the original source of the review is Google. At a loss,wondering which way to turn,telephone Louris. Empathy, kindness, consideration and support to the highest standard, she will be there for you. Guiding and making the difficult journey as the best it can be. Giving suggestions to brighten the day, which at this sad time you would not think of. In appreciation and a whole hearted, thank you.Google rating score: 4.9 of 5, based on 63 reviews